“Learn from the mistakes of others. You can't live long enough to make them all yourself.”
File under: Business Improvement
Every small business has a dream of moving on to the next level like it's a video game. We all want to level up. One of the things you can do is to look at the higher levels and how they do things to see what they do well and what they do terribly. Learn from others' mistakes.
Workfront, a project management software company, produces an annual paper called "The State of Work" and the 2020 edition is out. It does research in companies of 500 employees and up. Its clients are enterprise size clients. You probably don't have that many employees, but you can still learn from the data. Here are a couple of things that stood out to me:
"Company decisions don't always rely on data. Only 46% believe business decisions are made based on data."
- Where can you get data on your business? Don't make gut decisions when detailed data is available. The hard part of balancing that is paralysis by analysis. Don't miss an opportunity because you are too busy chasing data to make a decision, either.
"People expect consumer ease and simplicity at work. 94% saying searching at work should match the ease of Googling."
- This is a big one for me. My background in training has ingrained the "Training Manual" into my head. Start building a manual for your business, and put it on google docs so that it can be edited and searched. It will make everything more accessible to employees.
There is a lot of other useful data here to look at and to use as inspiration as you continue to grow your business to the next level.